Shipping information
Upon arrival of your delivery, we kindly ask that you inspect it for any damage. This is important as we may not be able to address issues with the transportation company at a later stage.
Thank you for your understanding and cooperation.
Shipping - Germany
Shipping within Germany is free of shipping costs. All goods are dispatched from the European Union, ensuring deliveries within the EU remain free of additional customs charges Delivery time: 1-4 business days (DHL).
Shipping - EU + Norway + Switzerland
Shipping costs within the EU: 28 €. All goods are dispatched from the European Union, ensuring deliveries within the EU remain free of additional customs charges For small items (order does not include playfield protectors or service protectors), we offer reduced shipping costs of 15 € within the EU. Delivery time: 3-5 business days (DHL).
Shipping - US / Canada
Shipping costs - US / Canada: 50 €. Delivery time: 3-5 business days (DHL Express).
Shipping - Australia
Shipping costs - Australia: 90 €. Delivery time: 3-5 business days (DHL Express).
Shipping - Rest of World
Shipping costs - Rest of World: 90 €. Delivery time: 10-15 business days.
Packaging
Generally we ship flat packaged. Please be open the package carefully sidelong to avoid damages by cuts.
Delivery Time
All specified delivery times are not guaranteed.
Import Tax
We don’t charge you any sales tax at the time of the purchase but know that you're required by law to pay tax in your own country. Playfield Protectors cannot be held responsible for any issues regarding import tax.
Tranportation Damages
Please refuse to accept damaged packages.